CRM or Case Managemnt
A useful case management system must be scalable to account for the expansion of care throughout community and adapt to standards and changes: At the base level this includes management of all...
View ArticleCustomization
The system must be able to be adapted to a particular business process. Organizations should not have to reorganize the way they do business to adapt to a technology. If you have a mental health...
View ArticleCost
A case management system for small to medium sized agencies needs to be affordable. In the traditional custom built software model a case management system as defined above would run into the millions...
View ArticleUbiquity
The case management system should be accessible from remote locations and throughout the organization, via IntraNet or Internet and useful on a number of platforms including PDAs, tablet PCs and...
View ArticleStill haven’t found what I’m looking for
I still haven’t found a free software case management framework for non-profits emerging on the horizon. If you search SourceForge or Freshmeat, you find legal case management systems, but nothing...
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